Privacy Policy

Data Collection

Ledger Bitcoin Recovery services gather personal data necessary for inheritance guidance, estate planning education, and risk prevention assistance while maintaining crypto security and privacy standards for users protecting private keys through hardware wallet solutions.

Heir access data includes documentation access patterns, procedure engagement, and seed access by heirs interaction supporting inherit BTC wallet optimization. This data improves inheritance documentation without accessing recovery phrases or private keys for cold wallet protection.

Estate planning data includes Bitcoin inheritance planning documentation access, crypto succession strategy resource engagement, and split seed storage interaction supporting planning optimization. This data ensures proper guidance without accessing cryptographic secrets via USB-C or Bluetooth.

Risk prevention data includes inheritance risks crypto documentation access, lost estate Bitcoin resource engagement, and secure storage layers interaction supporting prevention optimization. This data improves educational resources without exposing wallet information.

Support interaction data includes user-provided information during inheritance inquiries addressing legal documentation crypto, secure seed storage, PIN limitations, multi-signature custody, premature disclosure, and device compatibility issues guidance enabling accurate inheritance response.

Visitor data comprises server logs including IP addresses, browser types, pages visited, timestamps, and referral sources supporting security monitoring and service optimization for all supported coins.

Analytics and Performance Monitoring

Ledger Bitcoin Recovery employs analytics understanding inheritance research patterns while maintaining privacy through aggregation and anonymization preventing individual identification.

Heir access analytics track anonymous patterns of inherit BTC wallet documentation access, crypto estate access completion rates, and seed access by heirs engagement improving documentation without individual activity tracking.

Estate planning analytics aggregate anonymous patterns of Bitcoin inheritance planning analysis access, crypto succession strategy documentation engagement, and wills and trusts crypto guidance usage supporting split seed storage optimization and simulated recovery test improvement unlike Trezor or KeepKey inheritance analytics.

Risk analytics monitor inheritance risks crypto documentation access, lost estate Bitcoin engagement, and premature disclosure resolution usage supporting secure storage layers optimization for crypto security.

Analytics data retention follows 26-month rolling period per development cycles and regulatory requirements. Aggregated trend data archives afterward while raw event data undergoes permanent deletion.

Data Security

Ledger Bitcoin Recovery implements comprehensive technical and organizational security measures protecting user data throughout collection, processing, and storage supporting inherit BTC wallet and inheritance risks crypto guidance.

Security measures include TLS 1.3 encryption for transmission, secure element protection preventing private key breach, cryptographic verification ensuring resource integrity, legal documentation crypto guidance, estate planning Bitcoin resources, PIN limitations explanation, seed-based restore procedures, multi-signature custody configuration, distributed keys implementation, prevent loss strategies, controlled disclosure strategy recommendations, secure written guide creation, step-by-step restore documentation, jurisdiction issues Bitcoin awareness, split seed storage methods, lawyer vault storage options, simulated recovery test procedures, verification process guidance, periodic review scheduling, estate plan update procedures, premature disclosure prevention, theft risk awareness, unrecoverable funds prevention, permanent BTC loss awareness, disputed ownership crypto resolution, unclear documentation prevention, lack of knowledge remediation, device compatibility issues assessment, structured instructions creation, employee access controls, regular third-party security audits, and incident response procedures.

We never ask for your recovery phrase or private keys. The Ledger architecture ensures recovery phrases and private keys exist exclusively within hardware wallet secure elements and user-controlled physical backups, isolated from connected systems including Ledger Live, computers, and infrastructure. These secrets never transmit to servers, applications, or third parties during inheritance guidance via USB-C or Bluetooth. Requests for phrases or keys through any channel represent phishing attempts requiring immediate official channel reporting following scam prevention guidance.

User Rights

Jurisdiction-dependent rights include data access, inaccurate data correction, deletion subject to requirements, processing restriction, data portability, legitimate interest objection, and consent withdrawal without affecting prior processing legality.

Rights requests submit through support.ledger.com designated privacy categories. Identity verification may precede processing confirming requester authority. Responses provide within 30 days or shorter per applicable law including GDPR requirements.

Children Privacy

Ledger services do not direct toward individuals under 18 years. Minor personal data collection does not knowingly occur during cold wallet inheritance support through Ledger Bitcoin Recovery or lost estate Bitcoin channels with prompt deletion upon discovery.

Privacy Inquiries

Privacy questions direct to support.ledger.com using privacy category for specialized handling with priority response within applicable regulatory timeframes. General inheritance support regarding device access, legal conflicts, or technical barriers visit Contact page.